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AUTO REVAMP / FREQUENTLY ASKED QUESTIONS
A LITTLE CLARITY.
BEFORE YOUR DETAIL.
Answers about booking, mobile service, vehicle condition, and keeping your vehicle maintained.
01 / FAQ
BOOKING & PAYMENT
How do I book?
Use PocketSuite to choose your vehicle category, service, and available appointment. Follow the prompts for vehicle and location details. If checkout asks “Who is this for?”, choose “My Vehicle.”
Do you require a deposit?
Interior Detail, Full Detail, Paint Enhancement, and Revamp Detail require a 20% deposit. Maintenance and most specialty services generally do not. Review the payment details shown in PocketSuite before confirming.
What if I need to reschedule?
Contact Auto Revamp as soon as you know your plans have changed. Review the rescheduling and cancellation terms provided with your PocketSuite booking; we’ll help you check available alternatives.
How do I choose my vehicle size?
Choose from 2-Door Cars and Convertibles; 4-Door Cars and Small Crossovers; Trucks and Full-Size SUVs; Lifted Trucks and 3rd Row SUVs; or XL Vehicles. XL is intended for very large vehicles such as Sprinter-style vans. If unsure, contact us with your vehicle’s year, make, and model.
Where can I see current pricing?
PocketSuite is the authoritative source for current pricing, available services, available appointments, booking, and payment details. The total depends on your vehicle size, condition, and selected services.
02 / FAQ
MOBILE SERVICE
Do you come to my home or work?
Yes. Auto Revamp is 100% mobile and serves Bethlehem, Allentown, Easton, and surrounding Lehigh Valley communities. Contact us to confirm that your location is within our normal operating area.
Do you need access to water or electricity?
Auto Revamp arrives equipped with onboard water and power for mobile detailing. Customer access to accessible water or standard electrical power is appreciated when available and may help the service run more efficiently, but it is generally not required for most appointments.
Where can the service be performed?
The location needs to be suitable for the service and allow access around the vehicle. Tell us about parking, shared areas, or property restrictions in advance. For workplace or shared-property appointments, confirm that detailing is permitted.
03 / FAQ
VEHICLE CONDITION
What if I have pet hair?
Let us know when booking and share photos. Depending on the amount and where it is embedded, Pet Hair Removal may require more time, additional labor, and an added charge. We’ll discuss any recommended changes before additional work is performed.
Can you remove stains?
Stain Treatment may improve affected surfaces. The appropriate treatment depends on the material, stain, and how long it has been present. Share photos of affected areas before your appointment; any recommended added treatment or charge will be discussed before additional work is performed.
What about odors?
Tell us about the odor and any known source. The source and severity determine whether Deodorization Treatment or deeper cleaning is appropriate. Additional treatment, time, or labor may affect pricing; we’ll discuss recommended changes before additional work is performed.
What if my vehicle is extremely dirty?
Heavy buildup may require more time, additional labor, Excessive Vehicle Condition, or a deeper detail. These are condition-dependent, not automatic charges, and recommended changes will be discussed before additional work is performed. Maintenance is for qualifying maintained vehicles. Share photos and condition details through PocketSuite so the right service can be planned.
04 / FAQ
SERVICES
Which detail should I choose?
Choose maintenance for routine care of an already-maintained vehicle. Interior Detail is for a deeper cabin reset; Full Detail covers a deeper interior and exterior reset. Paint Enhancement focuses on gloss and clarity, while Revamp Detail combines the full reset with one-step paint enhancement and upgraded protection. Compare our services for details.
How long does detailing take?
Timing depends on the service, vehicle size, and condition. Review the service information in PocketSuite and contact us if you have a time constraint so we can help you plan.
What is the difference between Full Detail and Revamp Detail?
Full Detail includes a deep interior and exterior clean, paint decontamination, and protection, without machine polishing. Revamp Detail adds one-step paint enhancement and upgraded protection to the full reset.
What is Paint Enhancement?
Paint Enhancement uses a one-step machine polish to improve gloss, clarity, and the appearance of light swirls and defects. The improvement depends on the paint’s condition; it does not mean every scratch or defect can be removed.
05 / FAQ
MAINTENANCE
Who qualifies for maintenance?
Maintenance and membership services are for vehicles already in qualifying maintained condition. Excessive buildup, pet hair, spills, odors, or severe condition may require added labor or a return to a full-detail service.
What is the difference between monthly and biweekly?
Monthly Complete Maintenance is every 4 weeks. Biweekly Complete Maintenance is twice per month. Both provide recurring interior and exterior care for qualifying vehicles.
Can I join maintenance immediately?
Your vehicle’s current condition determines eligibility. A qualifying detail may be needed before recurring care begins. Contact us if you’re unsure where to start.
Where can I compare membership rates?
Visit the Maintenance page for per-visit monthly and biweekly rates by vehicle category. Confirm current pricing and terms in PocketSuite.
06 / FAQ
WEATHER
What happens if the weather affects my appointment?
Rain, extreme temperatures, wind, or an unsuitable work area can affect mobile detailing. If conditions make the appointment impractical or unsafe, Auto Revamp will coordinate a reschedule. Suitable shelter may help when available, but it is not required for every appointment.
07 / FAQ
BEFORE YOUR APPOINTMENT
What should I do before you arrive?
Please remove valuables, important documents, personal belongings, and anything you do not want handled during the service. Make sure the vehicle is accessible and there is enough room for Auto Revamp to safely work around it.
Do I need to be home during the detail?
Not necessarily. As long as vehicle access, keys, location instructions, and any necessary arrangements have been confirmed beforehand, you do not need to remain at the location during the entire service.
Do you need my keys?
For interior services, yes. Auto Revamp needs access to the cabin, trunk or cargo area, and other areas included in your selected service. We will not move your vehicle without your permission.
Should I send photos before my appointment?
Yes, especially for heavy buildup, pet hair, stains, odors, unusual damage, excessive dirt, or any condition you are concerned about. PocketSuite collects vehicle photos during booking. These help us understand your vehicle’s condition before arriving.
Can you detail at an apartment, condo, or workplace?
Yes, as long as detailing is permitted and there is a safe, suitable place to perform the service. Confirm any apartment, HOA, workplace, parking-lot, or property restrictions before your appointment.
How much space do you need around the vehicle?
Allow enough room to open the doors, access the trunk or cargo area, and move equipment around the vehicle without blocking traffic or creating a safety issue. If space or access may be limited, contact Auto Revamp before your appointment.
08 / FAQ
POLICIES & SPECIAL SITUATIONS
What happens if my vehicle is in worse condition than expected?
We may recommend additional labor, Excessive Vehicle Condition, Pet Hair Removal, Stain Treatment, Deodorization Treatment, or a deeper detailing service. Any recommended change will be discussed before additional work is performed; these are not automatic charges.
Can you guarantee stain removal?
No. Results depend on the surface material, type and age of the stain, previous treatments, and overall surface condition. Stain Treatment may significantly improve a stain, but complete removal cannot be guaranteed.
Can you guarantee odor removal?
No. Results depend on the source and severity of the odor. If the source remains inside the vehicle, complete removal may not be possible. Deodorization Treatment may improve the condition, but complete odor elimination cannot be guaranteed.
Can I add services after booking?
Often, yes, if enough appointment time is available and the requested service is compatible with your existing booking. Contact Auto Revamp before the appointment whenever possible.
What if I choose the wrong service or vehicle size?
Contact Auto Revamp. We can review your vehicle and booking details and help determine whether a different vehicle category or service is more appropriate.
Do you service heavily soiled work trucks, family vehicles, or neglected interiors?
Yes. Heavier condition can affect the recommended service, appointment duration, required labor, and final pricing. Accurately describe your vehicle’s condition and provide photos when booking.
Will Paint Enhancement remove every scratch or defect?
No. Paint Enhancement is a one-step machine-polishing service designed to improve gloss, clarity, light swirl marks, and minor surface imperfections. It is not a full multi-stage paint-correction service. Deeper scratches and defects may remain, and results depend on the paint’s condition.
STILL HAVE A QUESTION?
Call (866) 536-7730 or contact Auto Revamp. We’ll help you choose the right next step.
YOUR NEXT CLEAN STARTS HERE
READY TO REVAMP YOUR RIDE?
Professional detailing. Your location. A vehicle you’ll love getting back into.

